EQT VORTEX Remanufacturing Service

SHIPPING POLICY

Turbo Parts Canada Inc. only uses high end packing materials to ensure your purchase is protected while shipping.

Shipping Processing Times
Depending on your order processing times can vary. Please contact us directly at customerservice@turbopartscanada.ca prior to placing your order if you want to confirm lead time for your order. Orders will not be shipped or delivered on weekends or holidays.

Shipping Carriers
Turbo Parts Canada Inc. (TPC) ships to domestic address via Purolator and UPS, International orders usually ship via UPS

Local Pick-Up
In-Store pick up is available Monday-Friday 10am – 4pm. We will call you or send you an email when your order is ready for pick up. If you prefer to do curb-side pickup, please call us to make arrangements.
See our full Shipping Policy for more informations.

RETURN/REFUND POLICY

There are no refunds on any installed turbochargers or parts sold by Turbo Parts Canada Inc., regardless of the fault or reason.

Refund is only offered for 30 days from the shipping date on uninstalled items. Turbochargers sent back within this period must be in the original state it was shipped in. Under no circumstances shall Turbo Parts Canada Inc. issue a refund if we deem the turbocharger has been tampered with, used, installed or modified by anyone other then Turbo Parts Canada Inc.

Shipping charges are NOT refunded and a 20% restocking fee is applied to any approved returns.

Special order items are non returnable.