SHIPPING INSTRUCTIONS (Canada)

TPC Shipping Instructions (Canada)

When shipping your turbocharger/core for a rebuild or upgrade, please follow these guidelines to ensure safe delivery and avoid delays:

Preparation

  • Drain fluids completely: Ensure the turbocharger is fully drained of all oil and coolant. Parcels containing fluid residue may be returned by the carrier.

  • Remove fittings and lines: Detach all coolant lines, oil lines, and additional fittings. These components are easily damaged during shipping and will not be reinstalled by Turbo Parts Canada Inc. after service.

  • Document for reinstallation: Take photos of your setup before removing lines and fittings to make reinstallation easier.

  • Restrictor fittings: If applicable, include any restrictor fittings with the turbo. This assists our team in diagnosing potential causes of failure.

Packaging

  • Sealed protection: Place the turbocharger in a sealed plastic bag.

  • Secure boxing: Use a sturdy box and double-line the interior with cardboard to prevent damage or parts puncturing through the box.

  • Courier responsibility: Turbo Parts Canada Inc. is not responsible for damages during shipping. The sender is responsible for purchasing insurance and filing claims directly with the courier.

  • Recommended carriers: We recommend UPS, DHL, FedEx, or Canada Post.

International Shipping

  • Please refer to our US to Canada Shipping Instructions listed on our website.

Required Documentation

  • Complete the Turbo Repair Request Form or TPC Core Return Form and place it inside the box with your turbocharger. Missing forms may delay the rebuild process or the core refund.

Estimates & Repairs

  • After inspection, if additional damaged parts are identified, we will provide a revised estimate.

  • If you decline the revised estimate and the turbocharger is deemed unfit for use, it will not be reassembled and will be returned as-is at your expense.

  • Turbo Parts Canada Inc. is not responsible for shipping costs and will not accept packages with COD (Collect on Delivery) or additional fees.

Please ship to the address below:

Turbo Parts Canada Inc              

3300 Rideau Rd,

Unit 4, Ottawa, ON, Canada 

K1G 3N4 

GST/HST Registration No.: 744178724

www.TurboPartsCanada.ca