ORDER CANCELLATION POLICY

Turbo Parts Canada (TPC) Inc. -- Order Cancellation Policy

We strive to provide quality service and transparent policies. 

Below are the terms and conditions for order cancellations:

1) Full Refund Policy

  • Orders can be canceled within 24 hours of the original order date to receive a full refund, minus a processing fee*. 

*Processing fees range from 3-5%, depending on the payment method*

2) Partial Refund Policy

  • Orders canceled after 24 hours will incur a 15% cancellation fee. This fee covers:

    • Parts ordered,

    • Credit card charges,

    • Administrative costs.

  • Your refund will amount to 85% of the total order value.

3) Shipping and Handling Costs

  • Any applicable shipping and handling costs are non-refundable once the order is shipped.

4) Cancellation Process 

To cancel your order, please contact us at:

  • Phone (Canada): 613-868-6801

  • Phone (International): 1-866-552-3477

  • Email: customerservice@turbopartscanada.ca

  • Provide your order number, date of purchase, and reason for cancellation.
    PLEASE CONTACT US FOR BUILD TIMES PRIOR TO PURCHASING